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FAQs

Your questions answered.

Find out more about the first Vets South Online and how it can help transform your CPD. We hope the answers to your questions are posted below if not then please contact us.

FAQs

Your questions answered.

Find out more about the first Vets South Online and how it can help transform your CPD. We hope the answers to your questions are posted below if not then please contact us.

FAQs

How do I access Vets South Online?

Vets South Online is managed within a safe and secure conference space. A few days before the start of the event, registered delegates will receive detailed instructions for attending the sessions including the ability to access a fictitious session to ensure that everything works and we suggest delegates visit all areas indicated in our communication to ensure there are no technical barriers to access the conference.

Once logged in to the conference space, you will also be able to talk to other delegates in the discussion forum, as well as access exclusive content and offers in your Virtual Conference Bag.

Those who purchase recordings after the event will be emailed log in details for this and then able to access all of the recordings from the week within the conference space.

How do I access the Vets South Online recordings?

Vets South Online is managed within a safe and secure Conference Space.

Once you have purchased your ticket, you can access the live event and the recordings for up to 3 months afterwards.

If you have not purchased a ticket, you can purchase the recordings after the event, you will then receive an email with login details which will provide access to all of the recordings from the relevant stream.

You can see what recordings are available by viewing the full programme from the week here.

What do I require to connect to the live-streamed lectures?
  • A stable internet connection is required and we also recommend downloading the Zoom app to your device.  If you are planning to use your smartphone, do check your data plan in advance to avoid incurring charges.
  • A few days before the start of the event, registered delegates will receive detailed instructions for attending the sessions including the ability to access a fictitious session to ensure that everything works and we suggest delegates visit all areas indicated in our communication to ensure there are no technical barriers to access the conference.
  •  
Why is Vets South 2021 being held online?

The decision to move 2021’s event online was made as a result of the COVID-19 pandemic. Vets South is an important event in the calendar for veterinary professionals, and we recognised that it was vital for us to adapt in order to help you to continue learning and gaining CPD safely. There has been very positive feedback from speakers, sponsors and delegates alike, and we are certain that Vets South Online is going to be just as successful, enjoyable and informative as the face-to-face event would have been.

How many CPD hours am I able to claim?

You can claim up to 11 hours of CPD from each stream for Vets South Online. 

Will I get the chance to network with colleagues and speakers?

You can use the Discussion Forum on the Conference Space to network with speakers and other delegates. You will have access to this until 31 May 2021.

How do I buy the recordings?

Once you have purchased your ticket, you can access the live event and the recordings for up to 3 months afterwards.

If you have not purchased a ticket, you can buy recordings online through this website which are available until 31 May 2021, (click here to go to the Tickets page), email us at enquiries@improveinternational.com, or phone us on +44 1793 759159.

Where will I find the certificates for the lectures I have attended?

You can claim separate Digital CPD Certificates for each day that you attended, or for each day of recordings that you have watched. You will be able to access these after completing short feedback questionnaires. Once certificates are made available, you may download or print them as you wish.

You can view all of your certificates on your online profile by clicking on your name in the top right of the Conference platform, then going to ‘My certificates’ under ‘Miscellaneous’.

How long will the recordings be available for?

Recordings will be available until 31 May 2021.

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